Your feedback is important to us. It helps us to better understand how we can improve the quality of our support and services. Let us know what is going well or what isn’t, by giving us a suggestion, compliment or complaint. It is safe for you to provide feedback and it will not impact your ability to access our services now or in the future.
You can provide us with a suggestion, compliment, complaint or feedback by:
- Speaking with your CatholicCare Tasmania worker.
- Calling and asking to speak with the Team Leader or Senior Manager at the service.
- Completing the feedback Form available at all offices and leaving it at any CatholicCare Tasmania office or service.
- Completing the online Feedback Form on this page.
- Emailing us at cctfeedback@aohtas.org.au.
- Writing to our Chief Executive Officer at catholiccare.hobart@aohtas.org.au.
COMPLAINTS
We will endeavour to resolve complaints as quickly as possible. We will contact you within two working days to provide an initial response and outline how we are dealing with the complaint. If you are unhappy with the way your complaint has been dealt with or the outcome, you can write to our Chief Executive Officer at catholiccare.hobart@aohtas.org.au and ask for the matter to be reviewed.
Our policies on collecting and sharing information are available below:
