Emergency Relief available to anyone

April 2020

Emergency Relief available to anyone

Even though our Emergency Relief services have changed in some ways since the Coronavirus pandemic started, financial crisis assistance is still available to Tasmanians.

“Emergency Relief is there for anyone who is experiencing hardship for any reason,” said CatholicCare’s Statewide Administration Coordinator, Marianne Curran.

Emergency Relief is financial or material aid to assist during an unexpected financial crisis in your life. It is delivered right around Tasmania from nine locations, including smaller towns such as St Helens, George Town, Huonville and Zeehan as well as the larger centres.

“We used to meet with people at our centres to talk with them about their needs and to provide emergency relief vouchers, but now we have shifted to ‘no-contact’ delivery as much as possible. We do assessments by phone and we have a few different ways to get our vouchers to people.

“In Burnie, Devonport, New Town and Launceston we text people a code and a time when they can come and collect their voucher from a locked box, whereas in other places we deliver to your letter box or give out vouchers from community centres or neighbourhood houses. In Bridgewater, people come to the Centacare Evolve Housing office to pick up their vouchers.

“We’ve had to be a bit creative, and it’s all working really well.

“We want people to know there isn’t anyone we won’t help – you don’t have to be on a Health Care Card or anything like that – we’re open to anyone and we’re confidential and non-judgmental.

“At our New Town office, client numbers have doubled in the last few weeks. People with kids at home have seen their grocery bills go up a lot, and we’ve seen a lot of people who were previously earning good salaries that are now out of a job and still have the mortgage to pay.

“We have also helped out a lot of people who are not eligible for Centrelink, or are waiting for Centrelink payments to come through and, interestingly, we’ve seen fewer Centrelink recipients now that the payment amount has increased.

“In other parts of the State we are expecting an increase in clients, and we want people to know we’ll be here for them,” Marianne said.

If you are experiencing financial hardship call 1800 819 447 to find out more about obtaining Emergency Relief.

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Emergency Relief available to anyone

Posted in News & Media

Emergency Relief available to anyone

Even though our Emergency Relief services have changed in some ways since the Coronavirus pandemic started, financial crisis assistance is still available to Tasmanians.

“Emergency Relief is there for anyone who is experiencing hardship for any reason,” said CatholicCare’s Statewide Administration Coordinator, Marianne Curran.

Emergency Relief is financial or material aid to assist during an unexpected financial crisis in your life. It is delivered right around Tasmania from nine locations, including smaller towns such as St Helens, George Town, Huonville and Zeehan as well as the larger centres.

“We used to meet with people at our centres to talk with them about their needs and to provide emergency relief vouchers, but now we have shifted to ‘no-contact’ delivery as much as possible. We do assessments by phone and we have a few different ways to get our vouchers to people.

“In Burnie, Devonport, New Town and Launceston we text people a code and a time when they can come and collect their voucher from a locked box, whereas in other places we deliver to your letter box or give out vouchers from community centres or neighbourhood houses. In Bridgewater, people come to the Centacare Evolve Housing office to pick up their vouchers.

“We’ve had to be a bit creative, and it’s all working really well.

“We want people to know there isn’t anyone we won’t help – you don’t have to be on a Health Care Card or anything like that – we’re open to anyone and we’re confidential and non-judgmental.

“At our New Town office, client numbers have doubled in the last few weeks. People with kids at home have seen their grocery bills go up a lot, and we’ve seen a lot of people who were previously earning good salaries that are now out of a job and still have the mortgage to pay.

“We have also helped out a lot of people who are not eligible for Centrelink, or are waiting for Centrelink payments to come through and, interestingly, we’ve seen fewer Centrelink recipients now that the payment amount has increased.

“In other parts of the State we are expecting an increase in clients, and we want people to know we’ll be here for them,” Marianne said.

If you are experiencing financial hardship call 1800 819 447 to find out more about obtaining Emergency Relief.